Terms of service

Terms and Conditions

Welcome to your personal Customer Area. Manage your services independently and securely.

Dear Customer, in this section you can monitor the status of your active services in real time, check usage, and manage your contract profile details. Thanks to our intuitive control panel, you have everything under control with just one click.

1. Account Summary and Usage

Remaining Credit: View your updated account balance and the due date for your next top-up.

Data and Voice Traffic: Monitor data usage (GB) and remaining minutes for the current month.

Invoice History: Access the complete archive of your past invoices, download documents in PDF format, and check payment status.

2. Profile Management and Security

Personal Details: Update your billing address, contact phone number, and primary email address.

Password and Security: Update your login credentials and enable two-factor authentication to protect your secure area.

Payment Methods: Link a new credit card or set up direct debit from your bank account to ensure you never miss a payment deadline.

3. Offers and Additional Services

Change Rate Plan: Discover personalized rates and switch to a new plan with no activation fees.

Optional Packages: Activate extra services for international use, unlimited data options, or additional insurance coverage.

Dedicated Support: Open a technical support request, check the status of your tickets, or book a personalized appointment with one of our representatives.

Contact information
Questions about the Terms of Service should be sent to us at lilligemstone@gmail.com.